FAVOR clinic contacts
A loved one can call too: a wife, a mother, a son. The conversation is anonymous, and you don’t have to give your name.
Open 24/7
Where we see patients
Call before your visit: we’ll tell you which address to go to, and someone will meet you.
-
3 Liutnevyi Ln, Kyiv
Get directions : 3 Liutnevyi Ln, Kyiv (Google Maps, new tab) -
2A Pershoho Travnia St, Kyiv
Get directions : 2A Pershoho Travnia St, Kyiv (Google Maps, new tab) -
3 Bratyslavska St, Kyiv
Get directions : 3 Bratyslavska St, Kyiv (Google Maps, new tab) -
7 Obolonska Embankment, Kyiv
Get directions : 7 Obolonska Embankment, Kyiv (Google Maps, new tab)
How to reach us
Choose whatever works best for you. You can speak for yourself or on behalf of someone else.
-
(067) 151-53-03
Call
The hotline is open 24 hours a day, 7 days a week. Tell us what’s going on, and we’ll suggest where to start.
-
Message us
If you can’t talk out loud right now, write to us on Telegram, Viber or WhatsApp.
-
Leave your number
Leave your name and phone number, and we’ll call you back at a time that suits you.
Company details
Information provided under Article 7 of the Law of Ukraine “On Electronic Commerce.”
| BUSINESS ENTITY | Sole proprietor (FOP) Iryna Vasylenko |
|---|---|
| REGISTERED ADDRESS | 8-A Kashtanova St, Kyiv |
| MOH LICENSE | Medical practice: addiction medicine, psychiatry, internal medicine, nursing. Order of the Ministry of Health of Ukraine of 18.09.2020 No. 2126 |
| PLACE OF OPERATION | 36 Lisova St, Vorzel, Kyiv Oblast |
Frequently asked questions about contacting us
-
Can I come without an appointment?
Call before your visit so someone can meet you. We’ll tell you which address to go to and let the doctor know you’re coming.
-
Can I contact you anonymously?
Yes. You don’t have to give your name on the call; it’s enough to tell us what’s going on. Before care begins, we’ll explain how it will be documented.
-
Can I call on behalf of a relative?
Yes, that’s how most people contact us. Tell us what’s happening with your loved one, and we’ll suggest what makes sense right now and how to talk to them about getting help.
-
How soon will you call back?
We call back the number you left and ask whether it’s a good time to talk. If help is needed right now, don’t wait for our call: call the hotline yourself.
Thank you. We’ll call you back shortly.
-
Full confidentiality
-
Phone consultation
-
24 hours a day, 7 days a week